Explainer

Should I sell my house to a cash buying company?

Published 27 July 2026 · 7 min read · By Evren Ergin

A cash buying company will buy your home quickly and with certainty, and it pays for that speed by offering you less than the open market would. Whether the trade is worth making comes down to one number you should work out before you answer: the gap between their offer and what competing local agents say your home is actually worth.

TL;DR

  • A quick sale company buys your home itself, so its offer sits below open market value by design.
  • The Office of Fair Trading market study published in August 2013 found some firms valued homes well below independent valuations, which made the discount look smaller than it really was.
  • Membership of the National Association of Property Buyers, and the redress scheme that comes with it, is voluntary rather than automatic.
  • Get valuations from competing local agents first, so the discount you are being asked to accept is a figure you can see rather than one you have to guess at.
A property for sale sign standing outside a house beside a road in England
Photo: Mat Fascione, Geograph/Wikimedia Commonswikimedia

Selling to a cash buying company is a real option, and for some sellers it is the right one. It is also the decision where the least information is usually available at the moment it gets made. The offer arrives quickly, the deadline feels short, and the one figure that would tell you whether it is fair is the figure nobody has given you yet.

What is a cash buying company?

A cash buying company is a business that buys your home from you directly, rather than introducing you to a buyer. It becomes the owner, then resells the property later at a profit. That is the whole model, and it is why the offer is lower than the price an ordinary buyer would pay.

This is different from an estate agent. An estate agent markets your home to buyers and is paid a fee out of the sale. A cash buying company is the buyer, so its interest and yours point in opposite directions on price.

Why is the offer lower than my home is worth?

You are not being offered less because your home is worth less. You are being offered less because you are buying something in return, and the discount is the price of it.

  • Certainty. The company is not in a chain, does not need a mortgage offer, and will not renegotiate because a survey turned something up.
  • Speed. A completion in weeks rather than months has a value, and the company is charging you for it.
  • Risk. The company takes on whatever the open market would have taken months to discover about the property, and prices that in.
  • Resale margin. It intends to sell the home again for more than it paid you. That margin comes out of your equity, not theirs.

None of that makes the model wrong. It makes it a trade, and a trade is only worth doing when you know what both sides are worth.

How long does selling on the open market actually take?

The honest comparison is not "quick sale versus instant sale". It is a discount now against a longer, less certain process that usually ends in more money. Research published by Connells Group on 11 May 2026 puts real numbers on that wait.

How long the open-market route takes, and how often it breaks. Connells Group research, published 11 May 2026.

MeasureFigurePeriod
Average time from offer accepted to exchange of contracts, Great Britain104 daysApril 2026
Same measure seven years earlier76 daysApril 2019
Agreed sales that did not complete37%2025
Freehold sales that did not complete36%2025
Leasehold sales that did not complete43%2025
Typical time to exchange, leasehold155 days2025
Typical time to exchange, freehold97 days2025
Sales taking more than six months to exchange17%2025

Those figures are the case for a quick sale and the case against it at the same time. The wait is long and a meaningful share of agreed sales never complete. The wait also normally ends with an open-market price rather than a discounted one.

What did the regulator find about this market?

The Office of Fair Trading published a market study into the quick house sales sector in August 2013 and opened an investigation into individual providers on 23 July 2013. It set out concerns about how sellers were being treated, and the sector has been shaped by that work ever since.

  • Valuations produced in house that did not come close to independent valuations, which made the discount appear smaller than it was.
  • Offers reduced late in the process, after the seller had already committed to the sale.
  • Firms describing themselves as cash buyers when they still needed to raise finance themselves.
  • Particular risk to sellers under pressure, including people facing debt, repossession, ill health, or bereavement.

Four firms gave formal undertakings about their future conduct and the investigation closed on 17 December 2013. The undertakings covered clear marketing about the risks, valuations made in good faith, keeping sellers informed, and not cutting an offer without a valid reason. Those four commitments are a useful checklist to hold any company to, whether or not it was involved.

Is a cash buying company regulated?

Not in the way an estate agent is. Following the market study, several buying companies formed the National Association of Property Buyers, and The Property Ombudsman launched a code of practice for its members in 2014. Members must register with The Property Ombudsman, which gives you an independent route to complain and to be compensated if something goes wrong.

Membership is voluntary. A company that is not a member is not breaking any rule, but you have less to fall back on if the sale turns sour. Ask the question directly and check the answer yourself rather than taking a logo on a website as proof.

You cannot judge a discount you have never been shown. Find out what your home is worth on the open market first, then decide what speed is worth to you.

How do I work out whether the discount is worth it?

  1. Get valuations from several competing local agents before you respond to the offer. Agents who know your street will value it more accurately than a desktop figure produced by the buyer.
  2. Write down the open-market figure and the cash offer side by side, and subtract one from the other. That number is the discount, in pounds, and it is the honest measure of the deal.
  3. Take selling costs off the open-market figure so you are comparing net against net. Agent fees, conveyancing, and any early repayment charge on your mortgage come off the higher number, which narrows the gap.
  4. Divide the discount by the number of months you would have waited. A discount that works out at a few hundred pounds a month is a different proposition from one that costs you a year of income.
  5. Ask what happens if the company reduces its offer before completion, and get the answer in writing. A late reduction is the risk the regulator flagged and the one that costs sellers most.
  6. Check whether there is a tie-in, an exclusivity period, or a fee if you walk away. Those terms decide whether you still have a choice next week.

When does a quick sale genuinely make sense?

There are situations where certainty is worth more than the last few percent of the price, and pretending otherwise would not help anyone.

  • A repossession date is set and a completed sale protects more of your equity than a forced one would.
  • You have already bought elsewhere and the cost of holding two homes is running higher than the discount.
  • The property is hard to mortgage, so the pool of open-market buyers is genuinely small.
  • A chain has collapsed twice and the delay itself is now the expensive part.
  • You need a firm date for a legal or family reason and cannot carry the uncertainty.

In every one of those cases the advice is the same. Know the open-market figure first. Then the decision is yours to make with your eyes open, which is a different thing from taking the only number you were given.

How much below market value do cash buying companies offer?

There is no fixed figure, and any company quoting you a standard percentage is describing its own policy rather than a market rule. The discount depends on the property, how quickly it would resell, and how fast you need to complete. The reliable way to measure it is to get open-market valuations from competing local agents and compare them with the offer in front of you.

Do I pay fees to a cash buying company?

Most advertise no agent fees and often cover legal costs, which is genuine. It is not the same as the sale costing you nothing, because the discount on the price is the charge. Ask for the full list of deductions in writing before you agree to anything, including any survey or valuation costs that would be taken off at completion.

Can a cash buying company reduce its offer before completion?

It can, unless your agreement says otherwise. A late reduction was one of the practices the Office of Fair Trading raised in its 2013 market study, and the firms that gave undertakings committed not to reduce an offer without a valid reason. Get the position in writing at the start, and treat a refusal to put it in writing as an answer.

Is a cash buying company the same as a cash buyer?

No. A cash buyer is an individual buying your home to live in or let out, who does not need a mortgage. A cash buying company is a business buying to resell. Both can complete quickly, but only one of them is trying to buy below market value as its business model.

What should I do before I accept a quick sale offer?

Find out what your home is worth on the open market from more than one local agent, put that figure next to the offer, and check whether the company belongs to a redress scheme. Those three checks take days rather than weeks, and they turn the decision from a guess into a calculation.

ValuQ gives UK homeowners free, side-by-side property valuations from competing local estate agents, which is the figure this decision turns on. Compare it with the offer on the table, then choose the route that suits you. Sellers and buyers never pay.

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Sources

Terms in this article

Plain-English definitions from the ValuQ property glossary.

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