How-to

My flat has a Section 20 major works bill. Can I sell?

Published 8 September 2026 · 8 min read · By Evren Ergin

Yes, you can sell a flat while a Section 20 consultation is running, and leaseholders do it every week. What decides the sale is not the notice itself but who pays the bill, and that is settled by agreement between you and your buyer before exchange, usually through a retention or a price adjustment.

TL;DR

  • A Section 20 consultation is the process a landlord must follow before charging any single leaseholder more than £250 for qualifying works.
  • The consultation runs in three stages, and leaseholders get at least 30 days to comment at the notice of intention stage and again at the estimates stage.
  • You have to disclose the notice when you sell, and your buyer's solicitor will find it in the management pack in any case.
  • The normal settlement is a retention held by the solicitors or a price reduction, agreed before exchange, so nobody meets the bill as a surprise after completion.

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What is a Section 20 notice?

A Section 20 notice is the formal warning a freeholder or managing agent must give leaseholders before carrying out major works. It comes from section 20 of the Landlord and Tenant Act 1985. The rule is a spending threshold, not a project size: if qualifying works would cost any single leaseholder more than £250 including VAT, the landlord has to consult before going ahead.

Qualifying works means repair, maintenance or improvement to the building. Roof replacement, external redecoration, window renewal, lift works and structural repairs are the common ones. A separate threshold of £100 a year per leaseholder applies to qualifying long term agreements, such as a multi-year maintenance contract.

The three stages of a Section 20 consultation in England

StageWhat the landlord must doYour window to respond
Notice of intentionDescribe the works and why they are needed, before inviting tendersAt least 30 days to make observations and nominate a contractor
Statement of estimatesProvide at least two estimates, one from a contractor unconnected to the landlordAt least 30 days to comment on the estimates
Notice of reasonsExplain the choice of contractor, required if the cheapest or the nominated contractor was not chosenNo further consultation period, but the reasons must be given

If the landlord does not consult properly and the tribunal does not excuse the failure, they cannot recover more than £250 per leaseholder for the works. Wales has its own equivalent arrangements, so check the rules that apply to your building.

Do I have to tell my buyer about it?

Yes. The leasehold information form you complete when selling asks directly about notices, proposed works and anticipated expenditure, and your answers form part of the contract. Withholding a live Section 20 notice is not a risk worth taking: your buyer's solicitor requests a management pack from the freeholder or managing agent, and the notice, the estimates and the reserve fund position are all in it.

Disclosing early also protects your timetable. A buyer who learns about a major works bill in week two has time to price it in. A buyer who learns about it in week ten, after a mortgage offer and a survey, is far more likely to renegotiate hard or walk away.

Who actually pays the major works bill?

In law, the person who owns the flat when the service charge demand is validly served is the one liable, subject to the terms of the lease. In practice the parties agree the split before exchange, because neither side wants to gamble on when a demand lands. There are three usual outcomes.

How a Section 20 bill is normally settled on a sale

SettlementHow it worksWhen it suits
RetentionAn agreed sum is held back from the sale proceeds by the solicitors until the final cost is known, then paid outThe estimate is wide or the final account is months away
Price reductionThe agreed price drops by an agreed figure and the buyer takes the whole liabilityThe estimate is firm and both sides want a clean completion
Seller pays on completionYou settle the full known cost out of your proceeds and the buyer takes the flat clearThe final account has already been issued
No adjustmentThe price already reflected the works because the notice was known before offersThe notice was disclosed in the listing and priced in from the start

A retention is the most common route when a consultation is still running, because nobody knows the final number. A retention is a sum held by the solicitors from the sale proceeds, released once the true cost is confirmed, with any balance returned to you. It protects the buyer without asking you to hand over money you may not owe.

Do not agree a figure against an estimate range. Get the managing agent's latest written number first, then negotiate against something real.

What should I do if a Section 20 notice lands mid-sale?

  1. 1. Tell your solicitor and your agent the same day

    Both of them need to know before your buyer's solicitor raises it, so the conversation happens on your terms rather than as a late discovery.

  2. 2. Get the actual figure in writing from the managing agent

    Ask for your flat's apportioned share, the current estimates, the expected timetable and the reserve fund balance. A negotiation against a range always costs the seller more than a negotiation against a number.

  3. 3. Check whether a reserve fund already covers part of it

    Many blocks hold a sinking fund built up from past service charges. Money already in that fund reduces what any leaseholder has to find, and buyers rarely think to ask.

  4. 4. Use your consultation rights while you still own the flat

    You have at least 30 days to make observations at the notice of intention stage and again on the estimates, and you can nominate a contractor. If the charge looks unreasonable, the First-tier Tribunal in England can rule on whether a service charge is reasonable and payable.

  5. 5. Propose a retention before the buyer proposes a discount

    Going first with a fair mechanism keeps the number tied to the real cost. Waiting usually invites an opening offer set at the top of the estimate range.

  6. 6. Match your own spending to the buyer's commitment

    Lining up your solicitor early is cheap and keeps the sale moving. Larger outlays, and coming off the market entirely, are worth holding until the buyer has instructed and paid their own solicitor and applied for their mortgage.

Will a major works bill stop my flat selling?

Usually not, once it has a number on it. Buyers and lenders treat a known, quantified major works liability as an ordinary part of buying a leasehold flat. What genuinely frightens a buyer is an open-ended one: a notice with no estimates, a managing agent who will not answer, or a seller who seems to be hoping nobody asks.

The wider flat market is already slower than the house market, so anything you can do to remove doubt is worth doing early. A flat that comes to market with the notice disclosed, the apportioned figure attached and a proposed retention already suggested reads as a well run sale. That is a different proposition from the same flat with a surprise in week ten.

How do I keep control of this?

Decide your position before you are asked for one. Know the figure, know the mechanism you prefer, and know the lowest net proceeds you would accept.

A seller who has done that is negotiating. A seller reading a Section 20 notice for the first time on a solicitor's email is reacting.

It also pays to know how different agents would handle it. ValuQ gives UK homeowners free, side-by-side property valuations from competing local estate agents, so you can see what several agents in your area think your flat is worth, and how each would present a live major works consultation to buyers, before you speak to any of them.

What is the £250 Section 20 threshold?

It is the point at which consultation becomes compulsory. If qualifying works would cost any one leaseholder more than £250 including VAT, the landlord must run the Section 20 consultation before proceeding. The test applies to the highest contributing leaseholder, so in a block of mixed flat sizes it is usually the largest flat that triggers it.

Can I refuse to pay a Section 20 bill?

You can challenge it rather than refuse it. In England the First-tier Tribunal can decide whether a service charge is reasonable and payable, and if the landlord failed to consult properly and is not granted dispensation, recovery is capped at £250 per leaseholder for those works.

Does the buyer or the seller pay for major works?

Liability follows whoever owns the flat when a valid demand is served, subject to the lease. Because the timing is unpredictable, the parties almost always agree the split before exchange, most often through a retention held by the solicitors or an agreed price reduction.

Will a lender refuse a mortgage because of a Section 20 notice?

A known and quantified liability is not usually a barrier, and lenders see them regularly. Problems arise when the amount is unknown, when the block has a serious unresolved defect, or when the managing agent will not provide the paperwork a valuer needs.

Should I delay selling until the works are finished?

Rarely. Major works programmes routinely run for a year or more, and a finished project does not remove the cost, it just moves it into a settled account. Selling with a disclosed figure and an agreed retention is usually faster than waiting.

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Sources

Terms in this article

Plain-English definitions from the ValuQ property glossary.

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