Explainer

Property scams to watch when selling or buying a home

Published 17 June 2026 · 6 min read · By Evren Ergin

The most damaging property scams target the moment large sums of money or your home's ownership change hands, usually by impersonating your solicitor, your agent or you. You can avoid almost all of them with two habits: confirm any bank details by phone on a number you already trust, and never act on an urgent last-minute change without checking it first.

TL;DR

  • Bank-detail fraud is the costliest scam: criminals intercept emails and send fake account details so your money goes to them, with an average loss of 78,393 pounds per home case.
  • Title fraud is when someone impersonates you to sell or remortgage your home, and it most often targets empty, rented, mortgage-free or overseas-owned properties.
  • Free protection exists: HM Land Registry's Property Alert emails you when anything is filed against your home, and confirming bank details by phone stops most payment fraud.
  • Giving your name, address and number to lead-selling valuation sites is what starts the cold calls and phishing; staying anonymous removes the target.
A laptop and a padlock symbol representing online security when buying or selling a home
Photo: Unsplashunsplash

Selling or buying a home means moving large amounts of money and changing who legally owns a property, and that is exactly what fraudsters try to get in the middle of. The good news is that the scams follow a small number of patterns, and once you can name them they are straightforward to avoid. This guide covers the ones that cost UK sellers and buyers the most, and the simple steps that stop each one.

What is the most common house-buying and selling scam?

Payment diversion fraud, often called Friday afternoon fraud, is the costliest. Payment diversion fraud is when a criminal intercepts or imitates emails between you and your solicitor or agent, then sends new bank details so that your deposit or sale money is transferred straight to them.

It is timed for the busiest, most pressured stage of a transaction, when large sums are expected to move quickly. Between April 2024 and March 2025, Action Fraud recorded 143 cases of conveyancing fraud with 11.7 million pounds lost, and for residential sales the average loss was 78,393 pounds per case. City of London Police warned of a surge in this fraud through 2025.

How do I protect myself from bank-detail fraud?

  • Agree your solicitor's bank details in person or by phone at the very start, and write them down so you have a trusted copy.
  • Treat any email or text that changes bank details as fraud until proven otherwise, and confirm it by calling a number you already have, not one from the message.
  • Send a small test payment of one pound first and phone to confirm it arrived before sending the full amount.
  • Be suspicious of urgency. Pressure to pay immediately or risk losing the deal is a classic fraud tactic, not a normal request.

Could someone sell my home without me knowing?

It is rare, but it happens, and it is called title fraud. Title fraud is when a criminal impersonates the owner of a property to sell it or take out a mortgage against it, then disappears with the money. It most often targets homes that are empty, rented out, owned outright with no mortgage, or whose owner lives abroad, because no one is there to notice.

HM Land Registry runs a free service called Property Alert that emails you whenever an official application, such as a transfer of ownership or a new mortgage, is filed against a property you are watching. You can monitor up to ten properties. HM Land Registry blocked fraudulent registrations against more than 59 million pounds of property between 2024 and 2025, so the threat is real and the protection works.

How do I spot a fake or bogus buyer?

Not every keen buyer is genuine. Some present false proof of funds, some pose as cash buyers to tie up your home, and some make a strong offer then drop the price sharply just before exchange, hoping you are too committed to walk away.

  • Ask for proof of funds and have it checked through your agent or solicitor, not taken on trust.
  • Be cautious of an offer that is well above the others from a buyer in a hurry, especially if they resist normal checks.
  • Watch for a large, late price reduction with no survey reason behind it, which can be a pressure tactic rather than a genuine concern.

What are upfront-fee and fake-listing scams?

These ask you to pay before anything real happens. Common versions are a company guaranteeing a buyer or a fast sale for a fee, a fake portal charging to list your home, or a bogus agent asking for an upfront valuation or marketing payment and then vanishing. A genuine high-street agent is paid from the sale proceeds when your home sells, not in advance.

How does handing over my details put me at risk?

Many valuation websites are really lead-generation businesses: you type in your name, address, phone number and email to see a figure, and those details are sold on to several agents or third parties. That is where the cold calls, the pushy follow-ups and the phishing messages begin, because your information is now in circulation and tied to a home you may be about to sell.

ValuQ gives UK homeowners free, side-by-side property valuations from competing local estate agents, without the seller handing over their identity until they choose to. Your data is yours: when there is nothing to harvest and no number to cold-call, the most common entry point for property scammers is simply closed.

Scam red flags versus what is normal

SituationRed flagWhat is normal
Bank details for your paymentAn email or text changes the account number late in the processDetails agreed early, in person or by phone, and never changed by email
A buyer's fundsProof of funds refused, vague or rushedProof of funds provided and checked through your solicitor or agent
Paying an agentAsked for an upfront fee before any workAgent paid from the sale proceeds once the home sells
Seeing a valuationAsked for full personal details before any figureA valuation you can get without surrendering your identity
PressureUrgency, secrecy, act now or lose the dealTime to check, ask questions and verify before you act

How can I protect myself? A quick checklist

  1. Confirm all bank details by phone on a trusted number, and never trust a change sent by email or text.
  2. Sign up for HM Land Registry's free Property Alert, especially if your home is empty, rented, mortgage-free or you live abroad.
  3. Have any buyer's proof of funds verified through your agent or solicitor.
  4. Never pay an upfront fee for a guaranteed buyer, a listing or a valuation.
  5. Guard your personal details and prefer services that let you compare valuations without giving up your identity first.
  6. If anything feels rushed or secret, stop and verify before you move money or sign.

Who do I report a property scam to?

Report fraud to Action Fraud at actionfraud.police.uk or on 0300 123 2040. If you have just transferred money or shared bank details, call your bank straight away, including the short number 159 which connects you safely to most UK banks.

Is HM Land Registry's Property Alert really free?

Yes. It is a free government service that lets you monitor up to ten properties and emails you whenever an application is filed against one of them. It does not block a fraud by itself, but it gives you early warning to act.

Can I get my money back if I am a victim of bank-detail fraud?

Sometimes, but it is never guaranteed, so speed matters. Since October 2024, new rules require banks to reimburse most victims of this kind of authorised bank-transfer fraud up to a set limit, but you must report it to your bank and the police as fast as possible.

How do I know an email from my solicitor is genuine?

Check anything to do with money or bank details by phoning your solicitor on a number you already hold, not one in the email. Be especially wary of changed account details, urgency, or a slightly different email address from the one you have used before.

None of this needs to make selling or buying feel frightening. The scams are real, but they rely on speed, secrecy and a moment of trust in the wrong message, and a calm habit of checking removes almost all of their power.

Fraud relies on urgency. The single most protective thing you can do is slow down and confirm before you move money or sign anything.

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